On 28 May the Government introduced the NHS Test and Trace service to trace the spread of the virus, and isolate new infections with the aim of helping return life back to normal. Unfortunately, this new service has also created opportunities for scammers, so we wanted to make you aware of this. Here are some tips from Trading Standards to protect yourselves from scams.
Trading Standards have said there are reports of 'phishing' texts and emails, which are using the new system to scam people. Scammers have already been using COVID-19 in their scams, including fake texts purporting to be from the government promising a 'relief' payout or advertising face masks/hand sanitiser that never arrive.
And there now appears to be 'phishing' texts and emails suggesting, for example, that someone testing positive to COVID-19 has come into contact with you and recommending a click-link for more help or asking for payment for a testing kit. Although alerts from the NHS Test and Trace service could come by text, email or phone call, there is clear Government guidance as to how it works, and there is no need to give financial information as it is a free service.
- Be sceptical, don't be afraid to delete the email/text or put the phone down.
- Take your time, don't be rushed.
- Know who you're dealing with: if you need help, talk to someone you know or get in touch with Trading Standards advice line on 0300 123 2329
- Protect your financial information, especially from people you don't know, and never just hand over your financial details
- Never engage with someone or allow them access to your personal details unless you are able to verify their authenticity and who they are.
Government Test and Trace guidance (for an outline on the Test and Trace service, visit the Government website but please find the key points below)
Contact tracers will:
- Call you from 0300 013 5000
- Send you text messages from 'NHS'
- Ask you to sign into the NHS test and trace contact-tracing website
- Ask for your full name and date of birth to confirm your identity, and postcode to offer support while self-isolating
- Ask about the coronavirus symptoms you have been experiencing
- Ask you to provide the name, telephone number and/or email address of anyone you have had close contact with in the two days prior to your symptoms starting
- Ask if anyone you have been in contact with is under 18 or lives outside of England
Contact tracers will never:
- Ask you to dial a premium rate (09 or 087) number to speak to them
- Ask you to make any form of payment or purchase a product or any kind
- Ask for any details about your bank account
- Ask for your social media identities or login details, or those of your contacts
- Ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
- Disclose any of your personal or medical information to your contacts
- Provide medical advice on the treatment of any potential coronavirus symptoms
- Ask you to download any software to your PC or ask you to hand over control of your PC, smartphone, or tablet to anyone else
- Ask you to access any website that does not belong to the government or NHS
In summary, if you are concerned about a text, email or call you have received please check with a family member or friend or call Trading Standards on 0300 123 2329 before taking any action. If you have received a suspect email you can forward it to the National Cyber Security Centre at firstname.lastname@example.org
Padma and Sally complete their 2.6 Challenge!
Volunteers Padma and Sally both took up our call to action and completed their own personal 2.6 Challenges. Sally's challenge was to cycle 26 miles across three days which she completed shortly after the challenge launched in April. Sally raised a fantastic £488, thank you so much for taking part and raising money for us.
Padma's challenge was slightly different - she challenged herself to complete 26 sit ups and 26 windmills every day for 26 days! Padma started on 1 May so only completed her challenge recently, on 26 May.
Padma has even been featured in MK Citizen!
Padma had been supported during her challenge by another volunteer Alison, here Alison informed Padma's supporters of her challenge completion:
"SHE NAILED IT!
Just to let you know that Padma successfully completed her 2.6 Challenge! For 26 consecutive mornings in May we had a facetime call on which Padma completed her 26 Sit Ups and 26 windmills. They were pretty impressive sit ups too! She even managed a smile after each set, but the smile on the last day was by far the biggest.
Well Done Padma. You should be proud of yourself."
Padma has so far raised a fantastic £868 which is amazing.
You can still donate to both Sally and Padma's challenges - visit our virgin money giving 2.6 page.
BucksVision Chief Executive reacts to latest Government update
Our Chief Executive, Steve Naylor, has recorded a short video message updating our volunteer, members and supporters on how the latest Government update affects BucksVision's services. For more information click here.
The 2.6 Challenge
The Covid-19 pandemic has had a devastating effect on charities, with the cancellation of thousands of events and the loss of billions in fundraising income. In response, the organisers of the biggest mass-participation sports events across the country have come together to create a new campaign to raise vital funds to help to save the UK’s charities.
The 2.6 Challenge will launch on Sunday 26 April – what should have been the date of the 40th London Marathon, the world’s biggest one-day annual fundraising event. We’re asking you to take part in an activity of your choice based around the numbers 2.6 or 26 and fundraise or donate to support BucksVision via our Virgin Money Giving page. For ideas about the kind of challenges you could do visit the 2.6 Challenge website.
We are delighted to say that one of our volunteers, Sally, has set up her own 2.6 Challenge to support us. Sally is going to cycle 26 miles across three days - you donate to her fundraiser here. Thank you Sally and good luck with your cycle!
Postponement of BucksVision Showcase to 2021
Due to the current situation we have taken the sad decision to postpone the BucksVision Showcase competition until next year.
However if you are using this period of self isolation to be creative we would love it if you could share pictures of your creations with us, whether you're on your way to being a star baker or you're a budding Picasso we'd love to see what you are up to!
And although the Showcase is postponed our Photography Competition remains open.
We look forward to seeing you and your work at our bigger and better Showcase in 2021!
Suspension of BucksVision activities
Due to current situation all of BucksVision's activities and events have been suspended and our office has been closed. However our staff and volunteers continue to offer advice and support to people living with sight loss in Buckinghamshire and Milton Keynes. Visit our service update page to read the statements by our Chief Executive.